Effective Date: 21 July 2026
This Privacy Policy explains how Felix Feria ("Company", "we", "our", or "us"), operating under the brand name Felix Feria Travel, collects, uses, stores, processes, shares, and protects your personal information when you visit www.felixferiatravel.com, contact us, submit an enquiry, or book any of our travel services.
Felix Feria respects your privacy and is committed to protecting your personal information in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
To provide our travel-related services, we may collect the following information:
Personal Information
Travel & Booking Information
Payment Information
Payments are processed through secure banks and trusted third-party payment gateways. Felix Feria does not store your debit card, credit card, CVV, UPI PIN, net banking passwords, or complete payment credentials on its servers.
Technical Information
When you visit our website, we may automatically collect:
2. How We Use Your Information
We use your information for purposes including:
3. Sharing Your Information
Your personal information may be shared only to the extent necessary with:
Felix Feria does not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. International Data Transfers
If you book an international trip, your personal information may be transferred to travel suppliers, hotels, airlines, embassies, visa authorities, or service providers located outside India solely for the purpose of completing your travel arrangements.
5. Cookies
Our website uses cookies and similar technologies to:
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
6. Data Security
Felix Feria implements reasonable administrative, technical, and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
Although we take appropriate precautions, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
When no longer required, your information will be securely deleted or anonymized where reasonably practicable.
8. Your Rights Under the Digital Personal Data Protection Act, 2023
Subject to applicable law, you may have the right to:
To exercise these rights, please contact us using the details provided below.
9. Marketing Communications
With your consent or where permitted by law, we may send:
You may unsubscribe from promotional communications at any time using the unsubscribe link or by contacting us directly.
Service-related communications such as booking confirmations, invoices, payment reminders, and travel updates will continue to be sent where necessary.
10. Children's Privacy
Our services are intended for individuals aged 18 years or above. We do not knowingly collect personal information directly from children without the consent of a parent or legal guardian.
11. Third-Party Websites
Our website may contain links to third-party websites, including airlines, hotels, payment gateways, tourism boards, and social media platforms.
We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of third-party websites before providing personal information.
12. Consent
By submitting an enquiry, requesting a quotation, making a booking, contacting us by phone, email, WhatsApp, social media, or using our website, you consent to the collection, storage, processing, and use of your personal information in accordance with this Privacy Policy.
You may withdraw your consent at any time; however, doing so may affect our ability to provide certain travel services.
13. Grievance Officer
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the processing of your personal information, please contact:
Grievance Officer
Felix Feria
Email: support@felixferia.com
Phone: +91 9958481041 | +91 7836999161
We will make reasonable efforts to respond to your request in accordance with applicable laws.
14. Changes to this Privacy Policy
Felix Feria reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, business operations, or our services.
The revised Privacy Policy will be published on this page with the updated Effective Date. Continued use of our website or services after such changes constitutes acceptance of the revised Privacy Policy.
15. Contact Us
Felix Feria
(Operating under the brand name Felix Feria Travel)
Website: www.felixferiatravel.com
Email: support@felixferia.com
Phone: +91 9958481041 | +91 7836999161
Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM (IST)
By accessing www.felixferiatravel.com, submitting an enquiry, or booking any travel service through Felix Feria Travel, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
