Effective Date: [21-July-2026]
Welcome to www.felixferiatravel.com. These Terms & Conditions ("Terms") govern your access to and use of the website and travel services offered by Felix Feria ("Company", "we", "our", or "us"), operating under the brand name Felix Feria Travel.
By accessing our website, submitting an enquiry, making a booking, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
1. About Felix Feria
Felix Feria operates under the brand name Felix Feria Travel and provides travel-related services, including but not limited to:
2. Booking Confirmation
A booking shall be considered confirmed only after:
The Company reserves the right to decline or cancel any booking before confirmation if services become unavailable or if payment is not received within the stipulated time.
3. Pricing & Quotations
4. Payments
Customers agree to make payments according to the schedule mentioned in their quotation or booking confirmation or Payment Schedule.
Failure to make payments within the specified timelines may result in cancellation of the booking without prior notice.
Felix Feria reserves the right to recover any outstanding dues before commencement of travel.
5. Cancellation & Refund
All cancellations and refunds shall be governed by the Cancellation & Refund Policy available on our website.
Customers are advised to review the policy carefully before making any booking.
Where supplier-specific cancellation terms are mentioned in the quotation, invoice, itinerary, booking confirmation, supplier confirmation, or travel voucher, those terms shall prevail over the standard website policy.
6. Amendments & Rescheduling
Any request to amend travel dates, passenger names, hotels, flights, destinations, or other booking details shall be subject to:
Felix Feria cannot guarantee that amendment requests will be accepted.
7. Passport, Visa & Travel Documents
Travellers are solely responsible for ensuring that they possess valid:
Felix Feria provides visa assistance only and does not guarantee visa approval or entry into any country.
Any loss arising from incorrect, expired, incomplete, or rejected travel documents shall be the sole responsibility of the traveller.
8. Travel Insurance
Travel insurance is strongly recommended for all domestic and international travel.
Unless specifically mentioned in the booking confirmation, travel insurance is not included in the package price.
9. Hotels & Accommodation
Hotel classification, facilities, photographs, ratings, amenities, and room categories are provided by the respective hotels and may change without prior notice.
Standard hotel check-in and check-out times shall apply unless otherwise confirmed.
Special requests such as early check-in, late check-out, adjoining rooms, floor preference, smoking/non-smoking rooms, or specific views are subject to hotel availability and cannot be guaranteed.
10. Transportation
Vehicle type shall be provided according to the confirmed itinerary and the number of travellers.
Vehicle air-conditioning may be switched off in hilly terrain where required for vehicle performance or where local regulations apply.
Unused transfers or transportation services are non-refundable.
11. Flights, Cruises & Third-Party Services
Flights, cruises, hotels, transport operators, local tour operators, and other travel services are provided by independent third-party suppliers.
Felix Feria acts as a travel facilitator and is not responsible for:
12. Traveller Responsibilities
The traveller agrees to:
Any loss arising from failure to comply with these responsibilities shall be borne by the traveller.
13. Health & Fitness
Some destinations involve high-altitude travel, trekking, adventure activities, water sports, or other physically demanding experiences.
Travellers are responsible for ensuring they are medically fit for travel and should seek medical advice where necessary.
Felix Feria shall not be liable for illness, injury, or health-related issues occurring during the trip.
14. Force Majeure
Felix Feria shall not be liable for delays, cancellations, losses, or additional expenses resulting from circumstances beyond its reasonable control, including but not limited to:
Refunds, where applicable, shall be subject to the policies of the respective travel suppliers.
15. Limitation of Liability
Felix Feria acts as an intermediary between customers and independent travel suppliers.
To the maximum extent permitted by law, Felix Feria shall not be liable for:
Our total liability, if any, shall not exceed the amount actually paid by the customer to Felix Feria for the specific booking giving rise to the claim.
16. Privacy
The collection, use, storage, and processing of personal information shall be governed by our Privacy Policy, available on this website.
By using our website or booking our services, you consent to the processing of your information as described in the Privacy Policy.
17. Intellectual Property
All content available on this website, including but not limited to:
is the property of Felix Feria or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, published, modified, or used without prior written permission.
18. Website Use
You agree not to:
Felix Feria reserves the right to suspend or restrict access for misuse of the website.
19. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or relating to these Terms, the website, or our services shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi, India.
20. Changes to These Terms
Felix Feria reserves the right to update or modify these Terms & Conditions at any time without prior notice.
The latest version published on this website shall apply to all future bookings and use of our services.
21. Contact Us
Felix Feria
(Operating under the brand name Felix Feria Travel)
Website: www.felixferiatravel.com
Email: support@felixferia.com
Phone: +91 9958481041 | +91 7836999161
Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM (IST)
By accessing www.felixferiatravel.com, submitting an enquiry, or booking any service with Felix Feria Travel, you confirm that you have read, understood, and agree to these Terms & Conditions, along with our Privacy Policy and Cancellation & Refund Policy.
